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1. Are you looking for care for yourself or for a loved one?
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For a loved one
2. Can you let us know a few details about you?
3. What type of care is required?
Visiting Care
Live-in Care
Overnight Care
4.⁠ ⁠Which is your nearest branch?

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Contact us today and we’ll be able to answer any questions you might have.
Call us on:

01733 808531

01476 849522

01223 850938

Help whenever you need it

Personalised care to suit your schedule

Daytime visits

Daytime visits provide support for you from 30 minutes up to all day long. We’ll be on hand to support you in whatever way we can, whether it is helping you to get out of bed, supporting you with household chores, or simply popping over for a cup of tea for companionship.

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Overnight care

Overnight care provides relief for your family members, whether they want to get a good night’s rest or are away on holiday. Depending on your needs our carers can be awake throughout the night or on-call and able to assist when needed.

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24/7 Live-in care

Our live-in care services give you 24/7 support, providing a better alternative to a care home. Your carer will help you maintain your lifestyle and daily routine by catering to all your needs.

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We will be indebted to Greenwood forever, they provided loving care to both our parents over three years.


Review – Homecare.co.uk

We will be indebted to Greenwood forever, they provided loving care to both our parents over three years.


Review – Homecare.co.uk

Specialised care

Our carers have experience with a number of conditions

A service rooted in the community

Greenwood Homecare has offices in Peterborough, Cambridge and Grantham, and services the surrounding areas.

• Bespoke carer training programme.
• Highly responsive to all client queries.
• Pride in delivering the highest standards of care.

When a family member needs care, it can be an overwhelming time. As families navigate the process of finding the right care for their loved ones, understanding exactly how home care works is vital. This guide for families has been created by the home care experts at Greenwood Homecare to provide you with the knowledge and tools necessary to make informed decisions about home care, ensuring that your loved one receives the best possible care and support in their own home.

Key Points to Remember:

  • Home care provides tailored support to people in their own homes, allowing them to maintain some independence and stick to familiar routines while receiving the necessary care.
  • Making an informed choice about which home care provider to use is essential for ensuring quality and continuity of care in a cost-effective manner.
  • Open communication between all parties involved is essential to ensure the best possible homecare experience.

Understanding Home Care Services

Homecare offers a lifeline to people who require assistance in their daily lives while maintaining their independence and routines in the comfort of their own homes. With a wide range of care service options available, from personal care and housekeeping to specialist care for specific health conditions, home carers play a crucial role in providing support tailored to the unique needs of each individual. For those who need round-the-clock support, live in care is another excellent option to consider.

The flexibility of homecare allows families to arrange care that fits seamlessly into their loved ones’ lives, ensuring peace of mind for everyone involved.

Types of Home Care Services

There are various types of home care services available to cater to the diverse needs of people requiring care and support. Here at Greenwood Homecare we provide care workers who visit people in their own home and offer a range of services from personal care to more specialised care for specific health conditions.

Our carers arrive at the appointed time and stay for as long as needed. This is a very different service to the short visits sometimes provided by the local authority that fit the carers schedule, not yours. Choosing the right homecare agency is essential to ensure the best possible care and support.

Regulatory bodies such as the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW) play a significant role in ensuring that home care agencies deliver high-quality services to their clients.

Benefits of Home Care

Home care offers numerous benefits, including:

  • Additional assistance
  • Building confidence
  • Increased mental wellbeing
  • Companionship
  • Dignity
  • Independence

These benefits enable individuals to continue living at home and further enhance the quality of life for older people receiving home care services.

Home care services also help in the development of truly personalised care plans that meet each individual’s needs, preferences, and goals, promoting focused interventions and better health outcomes.

Finding the Right Home Care Provider

Selecting the ideal home care provider is a critical aspect of ensuring that your loved one receives the best possible care and support in their own home. This process involves evaluating home care agencies and private carers based on factors such as quality, experience, and compatibility.

A thorough assessment of potential care providers allows you to make decisions that will benefit your loved one’s well-being and overall life quality.

Evaluating Homecare Agencies

The evaluation of home care agencies should take into account factors such as their ratings, services offered, and the consistency of care provided. Regulatory bodies like the CQC and CIW play a crucial role in monitoring home care agencies, ensuring that they deliver high-quality services to their customers.

Comparing the services provided by different agencies and seeking recommendations from friends, family, and online reviews is also key to making a wise choice.

Considering Private Carers

Private carers, including live in carer professionals, care experts, and personal assistant specialists, can offer an alternative to home care agencies. They offer personalised care and support directly to individuals in need. The assessment of their qualifications, experience, and personal qualities is necessary to ensure they can provide the highest level of care for your loved one as their own carer. However, it is important to be aware of the legal responsibilities associated with employing a private carer, and also consider how you might arrange cover for their sickness and holidays.

Financial Aspects of Home Care

Grasping the financial aspects of home care is clearly important in making decisions about the care and support your loved one receives. From funding options to cost comparisons, being aware of the costs associated with home care can help you plan for the future and ensure that your loved one receives the care they need without causing undue financial strain.

Funding Options

Various funding options are available to help cover the costs of home care, including local council support, personal budget, and benefits such as Attendance Allowance and Personal Independence Payments. Eligibility for these funding options is determined through a care needs assessment conducted by the local council, which considers factors such as income and savings.

Exploring the available funding options and understanding the application process enables you to make decisions about the best financing methods for the care needed.

Cost Comparisons

Home care is often more affordable than a residential care home, especially for couples and those requiring occasional support. The cost of home care services varies depending on factors such as location and the specific needs of the individual, but on average, it is lower than that of residential care services.

Comparing the costs of home care with other care options allows you to make decisions about the most cost-effective solution for your loved one’s care and support needs.

Ensuring Quality and Continuity of Care

Regulated home care providers ensure both quality and continuity of care so your loved one receives the best possible care service. This involves monitoring and evaluating the services provided, as well as effective communication and collaboration between all parties involved.

Active engagement in these everyday tasks and processes ensures that your loved one receives the care and support they need to maintain their independence and well-being.

Monitoring and Evaluation

Monitoring and evaluation of home care services can be conducted through regulatory bodies such as the CQC and CIW, as well as through regular assessments and feedback. These processes help to ensure that home care providers maintain a high level of care and address any concerns or issues that may arise.

Active participation in the monitoring and evaluation process contributes to the ongoing improvement of the quality of care provided to your loved one.

Communication and Collaboration

Effective communication and collaboration between the person receiving the care, the carers, and care providers are essential for maintaining a high level of care and addressing any concerns or issues that may arise. Open and honest communication fosters a supportive environment where everyone involved can work together to ensure the best possible care for the individual receiving home care services.

Active engagement in communication and collaboration helps to create a positive care experience for your loved one and address any challenges that may arise during the care process.


In conclusion, understanding what is available is vital in ensuring that your loved one receives the best possible care and support in their own home. This guide is an introduction to understanding the different types of care available and their benefits, evaluating care providers and exploring funding options. With this information, you can make informed decisions about homecare agencies that can provide your loved one with the care they need to retain their independence and well-being.

Homecare is a type of healthcare service provided by a professional carer during a regular visit to a person’s home, which may include specialist care such as nursing care. Where a paid carer lives in the person’s home 24/7 that is usually known as live-in care, but much of the service provided is the same.

The services usually vary depending on individual care needs, circumstances and existing daily routines. A person can choose their own carer from a range of homecare agencies and for the amount of hours and days a week required.

This is a different service from the very basic means-tested service provided by a care worker from the local council during short visits.

A professional, paid carer provides a range of care service such as help getting out of bed, showering, shaving, oral hygiene, dressing and administering medication. They also monitor health and wellbeing, assist with meal preparation, eating meals and household tasks. A carer may visit a few times a week or each day. They also provide companionship and a helping hand to people with a particular illness or condition.

Homecare services provide essential assistance such as personal care, housekeeping, medication management and companionship. All carers arranged through homecare agencies will have undergone the relevant training to be able provide an excellent service.

If your local council thinks you need care and you already know that you will have to pay for it yourself (because your savings and assets exceed the threshold), then you can arrange home care privately through homecare agencies such as Greenwood Homecare. The first step is to contact us for advice and to discuss your particular needs. We can help you decide which care worker is right for you.

The carers we have welcomed into our home exceeded our expectations from the get-go.

Katherine T

Homecare.co.uk Review

The carers we have welcomed into our home exceeded our expectations from the get-go, they always go the extra mile.

Katherine T

Client – From Homecare.co.uk

Book your care assessment

Get in touch

Leave your details and we’ll contact you to answer any questions and schedule your care assessment at your convenience. Alternatively you can email hello@greenwoodhomecare.co.uk or call one of our offices:

Peterborough 01733 808531
Grantham 01476 849522
Cambridge 01223 850938

Home Assessment

We will agree a time to come and visit you in your own home. We will take the time to fully understand your care needs, and provide recommendations as to what type of care is required.

Care delivery

Once agreed, we will begin to deliver the care. Whether hourly, live-in, or night care, we will endeavour to deliver the best possible care.